Your privacy matters to us. This page explains exactly what personal data 789casino collects when you use our platform, how we use it, who we share it with and what rights you have over your own information. Please take a few minutes to read through it.
These six points capture the core of our privacy approach. The full policy below contains all the details — please read it completely.
All data transmitted between your device and the 789casino platform is encrypted. Sensitive account and payment information is never stored in plain text on our systems.
You have the right to access, correct or request deletion of your personal data at any time. Contact our support team and we will process your request promptly.
Your JazzCash, Easypaisa, Raast and bank transfer details are handled securely by verified payment processors. We do not store full payment credentials on our servers.
789casino does not sell your personal information to advertisers or data brokers. Data is shared only with essential service providers needed to run the platform.
We use cookies to keep your session active, remember preferences and understand how players navigate the platform. You can manage cookie settings through your browser.
Promotional emails and notifications about PSL offers, bonuses and new games are sent only if you have opted in. You can unsubscribe at any time through your account settings.
This Privacy Policy applies to all services provided by 789casino through its website and mobile app. When you register an account, make a deposit in PKR, place a bet on cricket or PSL, play live casino games, participate in the VIP programme or simply browse the platform, you share certain information with us.
We take that responsibility seriously. This policy is written to be as clear and straightforward as possible — not full of legal terms designed to confuse. We want you to genuinely understand what data we collect, why we need it and how we keep it safe. If you have any questions after reading this, our support team is available around the clock.
Scope: This policy covers all personal data processed by 789casino in connection with your account and use of the platform. It should be read alongside our Terms and Conditions.
The data we collect falls into several categories depending on how you interact with the platform.
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, username | At account creation |
| Identity Verification | CNIC or other identity document images | When verification is requested |
| Transaction Data | Deposit amounts, withdrawal requests, payment method type, transaction timestamps | During deposits and withdrawals |
| Gaming Activity | Bets placed, games played, win/loss history, session duration | During platform use |
| Technical Data | IP address, device type, browser version, operating system | On every session |
| Communication Data | Support chat transcripts, emails sent to us | When you contact support |
| Cookie & Tracking Data | Session cookies, preference cookies, analytics data | Throughout your visit |
We only collect data that is genuinely necessary for the purposes described in this policy. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions or health information.
The personal data we collect is used for the following purposes:
Your registration data is used to create and maintain your account, verify your identity and age, and keep your profile up to date. Without this data we cannot operate your account or process your transactions.
Transaction data — including your PKR deposit amounts and the payment method you use, whether that is JazzCash, Easypaisa, Raast or a bank transfer — is used to process your deposits and withdrawals accurately and on time.
Technical and gaming activity data helps us understand how the platform is being used, identify issues and improve the overall experience. For example, if a lot of players are abandoning the deposit flow at a particular step, we use that signal to investigate and fix the problem.
IP addresses, device data and transaction patterns are monitored to detect unusual activity that may indicate fraud, account takeover attempts or money laundering. This monitoring protects every player on the platform, not just 789casino.
If you have opted in to marketing communications, we use your contact details to send you information about new promotions, PSL cricket betting offers, VIP programme updates and bonus opportunities. These communications are sent only to players who have explicitly opted in, and you can withdraw consent at any time.
Gaming activity data is used by our responsible gaming systems to flag patterns that may indicate problematic play, such as rapidly increasing bet sizes or extended continuous sessions. This data is used to prompt self-assessment or apply limits where appropriate.
Legal Basis: We process your data on the basis of contractual necessity (to run your account), legitimate interests (fraud prevention and platform security) and consent (marketing communications).
Because all transactions on 789casino are denominated in PKR and processed through local payment methods, we want to be especially clear about how payment information is handled.
We store the type of payment method used (e.g. JazzCash, Easypaisa, Raast, bank transfer), the transaction reference number, the amount and the timestamp. This information is needed to reconcile your account balance, process withdrawals and handle disputes.
We do not store your full JazzCash or Easypaisa PIN, full bank account numbers or card numbers. Payment credentials are handled entirely by the respective payment processor operating within their own secure environment. 789casino never sees your raw PIN or full card details.
When you initiate a deposit or withdrawal, the transaction details necessary to complete that specific payment are passed to the relevant payment processor. Those processors operate under their own privacy policies and security standards. By using the platform, you acknowledge that your transaction data will be shared with payment processors in this way.
PKR Only: 789casino processes all transactions in Pakistani Rupees. No currency conversion is applied and no foreign payment processors handle your funds.
789casino does not sell, rent or trade your personal data to any third party for commercial or marketing purposes. Data is shared only in the following limited circumstances:
Any third party that receives data from 789casino is required to handle it with the same level of care described in this policy and to use it only for the specific purpose for which it was shared.
Cookies are small text files stored on your device when you visit the 789casino platform. We use three categories of cookies:
These are necessary for the platform to function. They keep your session active while you are logged in, remember your language preference and maintain your betting slip between pages. Without essential cookies the platform cannot work correctly. These cookies cannot be disabled.
Analytics cookies help us understand how players use the platform — which pages are visited most, where players drop off in a flow and how long sessions last on average. This data is aggregated and anonymised. We use it to make the platform better for everyone.
These remember your display preferences — for example, whether you prefer the sports section to open on cricket or PSL markets by default. Preference cookies improve your personal experience but are not essential to platform operation.
You can manage or block non-essential cookies through your browser settings. Blocking analytics or preference cookies will not prevent you from using the platform but may reduce some personalisation features. Please note that blocking essential cookies will affect platform functionality.
We retain personal data for as long as your account is active and for a reasonable period thereafter to handle any outstanding queries, disputes or legal obligations. Specific retention periods vary by data type:
When data is no longer required and there is no legal or contractual reason to retain it, we delete it securely from our systems.
789casino takes the security of your personal data seriously. We apply a range of technical and organisational measures to protect your information against unauthorised access, loss or disclosure.
Security works best when both sides take it seriously. On your end, we recommend using a strong, unique password for your 789casino account — do not reuse the same password you use for JazzCash, Easypaisa or your bank. Log out of your account on shared devices, and contact support immediately if you notice anything unusual in your account activity.
Note: No online platform can guarantee absolute security against all possible threats. However, we continuously update our security practices to reflect current best standards and to protect the players who trust us with their data.
You have meaningful rights over your own personal data. Here is what you can request and how:
You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format within a reasonable timeframe.
If any of your personal data is inaccurate or out of date, you can request that we correct it. You can update most details directly in your account profile, or contact support for help.
You can request deletion of your personal data. Where there is no ongoing legal or contractual obligation to retain it, we will delete it. Note that account closure is required before deletion can be processed.
If you no longer wish to receive promotional emails about bonuses, PSL betting offers or VIP updates, you can unsubscribe at any time through your account settings or by contacting support.
You can request your personal data in a structured, machine-readable format so that it can be transferred to another service if you wish.
To exercise any of these rights, contact our support team via live chat or at the email address listed in the Contact section below. We will acknowledge your request and aim to respond fully in a reasonable timeframe.
789casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has created an account or provided us with personal data, please contact our support team immediately so that we can investigate and take appropriate action.
Where we have reason to believe that a registered account belongs to a person under 18, we will suspend that account pending verification and, if the suspicion is confirmed, close it permanently. Any funds held in such an account will be handled in accordance with our Terms and Conditions.
Parents and guardians are encouraged to use parental control software to restrict access to gaming platforms and to have open conversations about responsible use of online services.
We review and update this Privacy Policy periodically to reflect changes in the platform, the services we offer or applicable standards. The date of the most recent revision is shown at the top of this page.
Where changes are material — meaning they significantly affect how your data is used or what rights you have — we will notify you through a prominent notice on the platform or via the email address associated with your account before the changes take effect.
Your continued use of 789casino after an updated Privacy Policy has been published constitutes your acknowledgement of the revised policy. We recommend bookmarking this page and checking it periodically so you are always up to date.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how your information is being handled, please get in touch with us through any of the following channels:
When submitting a data access or deletion request, please include your registered username and the email address on your account so that we can verify your identity before processing the request. We will not process data rights requests from unverified senders.
For questions specifically about responsible gaming tools such as deposit limits and self-exclusion, visit our Responsible Gaming page or reach out through the same support channels.
Register your 789casino account in minutes. Deposit in PKR via JazzCash or Easypaisa and explore cricket betting, PSL markets, live casino and more — all on a platform built with your privacy in mind.