Legal

Terms and Conditions — 789casino

These Terms and Conditions govern your use of the 789casino platform. Please read them carefully before creating an account or placing any bet. By registering, you confirm that you have read, understood and agreed to everything set out below.

Last updated: January 2026

Key Points from Our Terms

These cards summarise the most important areas. The full terms follow below — please read the complete document before playing.

Eligibility — 18+ Only

You must be at least 18 years old to register and use 789casino. Only one account per person is permitted. Providing false information at registration is grounds for immediate account closure and forfeiture of balances.

PKR Deposits & Withdrawals

All transactions on 789casino run in PKR. Supported deposit methods include JazzCash, Easypaisa, Raast, bank transfer and cards. Withdrawal requests are processed within the timeframe applicable to your VIP tier.

Bonus Rules Apply

All bonuses and free bets are subject to rollover requirements and game restrictions. Bonus funds cannot be withdrawn until the stated wagering conditions are met. Terms for each promotion are listed on the Promotions page.

Account Security

You are responsible for keeping your login credentials secure. 789casino will never ask for your password via chat or email. Report any suspected unauthorised access immediately to the support team.

Prohibited Activities

Collusion, use of automated betting software, bonus abuse and any form of fraudulent activity are strictly prohibited. Accounts found engaging in these activities will be suspended and balances may be confiscated.

Responsible Gaming

789casino provides tools to help you manage your gaming — deposit limits, session reminders and self-exclusion. We encourage all players to set a personal budget and treat gaming as entertainment, not income.

1. Acceptance of Terms

By accessing or using the 789casino platform — whether through the website, the mobile app or any other interface we provide — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and 789casino.

If you do not agree with any part of these terms, you should not register an account or use the platform in any way. Continued use of the platform after any update to these terms will be treated as your acceptance of the revised version.

Important: These Terms and Conditions apply to all activities on 789casino including sports betting on cricket and PSL, live casino, fish games, slots, VIP programme participation and any bonus or promotional offer.

2. Eligibility

To register and use 789casino you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited under the laws applicable to you personally.
  • You must not be listed on any self-exclusion register or have previously been banned from 789casino.
  • You must be acting on your own behalf and not on behalf of any third party.

789casino reserves the right to request age verification documentation at any point. Where verification cannot be completed satisfactorily, access to the account may be restricted until the matter is resolved. Any winnings generated during a period when eligibility requirements were not met may be withheld.

Age Verification: We take our 18+ policy seriously. If we have reason to believe an account is being used by or on behalf of a minor, that account will be suspended immediately and the matter reviewed.

3. Account Registration

One Account Per Person

Each individual may only hold one active account at 789casino. Opening multiple accounts — whether under the same or different names, addresses or payment details — is strictly prohibited. Where duplicate accounts are identified, 789casino reserves the right to close all but one account and forfeit any balances held in the duplicate accounts.

Accurate Information

You must provide accurate, complete and up-to-date information when registering. This includes your full legal name, date of birth and valid contact details. If any of your details change after registration, you are responsible for updating your account profile promptly. 789casino is not liable for any issues arising from inaccurate information you have provided.

Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You should choose a strong password and not share it with anyone. 789casino staff will never ask you for your password through any channel. If you suspect that your account has been accessed without your authorisation, contact our support team immediately.

  • Do not use the same password as your JazzCash, Easypaisa or banking credentials.
  • Log out of your account when using a shared or public device.
  • Enable any two-factor or additional security options available in your account settings.

4. Deposits & Withdrawals

Deposits

All deposits at 789casino are made in PKR. We support the following payment methods: JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets. Deposits made using payment methods that are not registered in your own name may be declined and could trigger an account review. Minimum and maximum deposit amounts vary by payment method and are displayed at the point of transaction.

789casino does not accept deposits from third parties. If funds are identified as having originated from an account or wallet not belonging to the registered player, those funds may be held pending investigation and returned to the originating source.

Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit where possible. The speed of withdrawal processing is linked to your VIP tier — standard accounts are processed in the normal queue, Gold and Platinum members receive priority processing, and Diamond members benefit from instant withdrawals. Minimum withdrawal amounts apply and are shown in the withdrawal section of your account.

  • You must complete any applicable identity verification before your first withdrawal is processed.
  • Withdrawals will only be sent to verified payment accounts in your own name.
  • 789casino reserves the right to request supporting documentation before releasing a withdrawal if there are grounds for a security review.

PKR Only: All balances, bets, winnings and transactions on 789casino are denominated in PKR. There is no currency conversion applied at any stage of the process.

5. Bonuses & Promotions

General Bonus Conditions

789casino offers a range of bonuses including welcome bonuses on first deposit, PSL cricket free bets, reload offers and VIP-exclusive promotions. Each bonus is subject to its own specific terms which are published on the Promotions page at the time the offer is active. The conditions below apply to all bonuses unless stated otherwise in the specific promotion terms.

  • Bonuses are credited to your bonus balance and are separate from your real money balance.
  • Bonus funds must meet the stated wagering requirement before they or any associated winnings can be withdrawn.
  • Wagering requirements specify how many times the bonus amount must be bet through before a withdrawal is permitted.
  • Not all games contribute equally to wagering requirements — slots typically contribute 100%, while certain table games and live casino titles contribute at a lower rate. Specific contribution rates are listed in each promotion's terms.
  • Bonuses expire if the wagering requirement is not completed within the stated validity period.

Bonus Abuse

Attempting to exploit bonuses through techniques such as low-risk matched betting across accounts, collusion with other players, or any other method that 789casino considers to be bonus abuse will result in the forfeiture of the bonus and associated winnings, and may result in account closure. 789casino's determination of what constitutes bonus abuse is final.

PSL and Cricket Promotions

During Pakistan Super League season and major international cricket series, 789casino runs enhanced promotions including boosted odds, cashback on specific matches and free bet bundles. These promotions are time-limited and subject to separate terms published at the time of each offer. Check the Promotions page regularly during PSL season to avoid missing active offers.

One Bonus at a Time: Unless a promotion specifically states otherwise, only one active bonus may be held in your account at any given time. Accepting a new bonus while an existing wagering requirement is incomplete may result in the existing bonus being forfeited.

6. Betting & Gaming Rules

Placing Bets

All bets placed on 789casino are final once confirmed. You are responsible for checking bet details — including selection, stake amount and odds — before confirming. 789casino is not liable for bets placed in error. If technical issues prevent confirmation of a bet, the stake will be returned to your account balance.

Odds and Market Suspension

Odds displayed on 789casino are subject to change up to the point of bet confirmation. In-play markets on cricket, PSL and other sports may be suspended at any time at our discretion — typically during key moments such as wickets in cricket or goal kicks in football. Bets already confirmed before a market suspension remain valid.

Void Bets and Refunds

A bet may be voided and the stake returned in circumstances including: cancellation of the relevant event, technical errors that resulted in incorrect odds being published, or where a market is settled in error and subsequently corrected. Void bets are handled on a case-by-case basis and 789casino's decision is final.

Casino and Fish Games

Casino games, slots and fish games use certified random number generation. Results are independent of previous rounds. Past outcomes have no bearing on future results. It is your responsibility to understand the rules of any game before wagering real money.

7. Prohibited Conduct

The following activities are strictly prohibited on 789casino and may result in immediate account suspension, balance forfeiture and permanent closure:

  • Opening more than one account or registering under a false identity.
  • Using automated software, bots or any scripting tools to place bets or interact with games.
  • Colluding with other players in casino games, poker variants or any competitive format.
  • Exploiting software bugs or technical errors to gain an unfair advantage — any winnings generated through such exploitation will be voided.
  • Attempting to launder funds through the platform or using it for any unlawful financial transaction.
  • Engaging in systematic bonus abuse across single or multiple accounts.
  • Threatening, harassing or abusing members of the 789casino support team or other players.
  • Using the platform on behalf of any third party without express written permission from 789casino.

If you become aware of any suspicious activity — from another player or involving your own account — please report it to the support team immediately. Cooperation with security investigations is required as a condition of account use.

8. Privacy & Data

789casino collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering, you consent to the collection and use of your data as described in that policy.

Personal data collected includes information provided at registration, transactional data related to deposits and withdrawals, device and technical data from your sessions, and correspondence with our support team. This data is used to operate your account, process transactions, prevent fraud, comply with verification requirements and improve the platform experience.

789casino does not sell personal data to third parties. Data is shared only with payment processors, identity verification providers and fraud prevention services to the extent necessary for platform operation.

9. Responsible Gaming

789casino is committed to supporting responsible gaming. Online betting and casino games are forms of entertainment. They should be enjoyed within personal financial limits and with full awareness that outcomes are based on chance.

The platform provides the following tools to help you stay in control:

  • Deposit Limits: Set daily, weekly or monthly deposit caps directly from your account settings.
  • Session Time Reminders: Receive a notification after a set period of continuous play.
  • Self-Exclusion: Temporarily lock your account for a defined period if you feel you need a break from gaming.
  • Reality Checks: Periodic on-screen reminders showing how long you have been active in your current session.

If gaming has stopped being enjoyable or is causing financial or personal stress, please use the self-exclusion option or contact our support team. Our Responsible Gaming page has more detailed guidance on managing your play. 789casino is strictly for adults aged 18 and over.

Read the full Responsible Gaming guide

10. Suspension & Account Closure

789casino may suspend or close any account at its discretion, including in the following circumstances:

  • Breach of any part of these Terms and Conditions.
  • Failure to complete identity or age verification within a reasonable timeframe.
  • Reasonable suspicion of fraudulent activity, money laundering or collusion.
  • Identification of duplicate accounts.
  • Requests made by the account holder themselves.

Where an account is closed due to a breach of these terms, any bonus balances and associated winnings will be forfeited. Real money balances that are not subject to dispute will be returned to the verified payment method on record after the investigation is complete, unless withholding is required by applicable law or as a result of the breach.

You may request account closure at any time by contacting the support team. Voluntary closure requests are processed within a reasonable timeframe. Any active wagering requirements on bonus funds will lapse upon closure.

11. Limitation of Liability

789casino provides the platform on an "as available" basis. While we work hard to maintain a reliable and consistent service, we cannot guarantee that the platform will always be available without interruption, error or delay — particularly during high-traffic events such as PSL finals or major international cricket series.

To the fullest extent permitted, 789casino's liability to you in connection with your use of the platform is limited to the amount of real money funds held in your account at the relevant time. We are not liable for:

  • Loss of winnings due to technical failures beyond our reasonable control.
  • Errors in third-party payment processing that result in delayed deposits or withdrawals.
  • Decisions made by you based on information displayed on the platform that contains typographical errors.
  • Any indirect or consequential losses arising from your use of the platform.

Note: Nothing in these terms limits liability for fraud, gross negligence or any matter that cannot be excluded by applicable law.

12. Changes to These Terms

789casino reserves the right to update or modify these Terms and Conditions at any time. Where changes are material, we will provide reasonable notice via a notice displayed on the platform or through the contact details associated with your account. The date of the most recent revision is shown at the top of this page.

If you continue to use the 789casino platform after updated terms have been published, that continued use constitutes your acceptance of the revised terms. If you disagree with any changes, your recourse is to close your account before the changes take effect. We recommend reviewing this page periodically to stay informed of the current terms governing your use of the platform.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any specific point before registering or placing a bet, please reach out to the 789casino support team.

  • Live Chat: Available 24/7 directly on the platform — the fastest way to get a response.
  • Email: [email protected] — for detailed queries, typically responded to within a few hours.
  • VIP Account Manager: Silver tier and above have direct access to a named account manager for faster, more personal support.

For queries specifically related to responsible gaming, deposit limits or self-exclusion, our dedicated Responsible Gaming team can be reached through the same support channels. See the Responsible Gaming page for more detail.

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